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General

Customer Service-beneficiaries of Bitel CHIPS

1 min read

Customer Service-beneficiaries of Bitel CHIPS

WE ARE AWARE THAT BENEFICIARIES OF BITEL CHIPS CAN SUBMIT THEIR QUERIES, MISGUES OR INCIDENTS WITH THE SERVICE TO THE FOLLOWING CONTACTS. PREFERRED OPTION 1, AS IT IS THE ONE THAT ATTENDS IMMEDIATELY.

BITEL CORPORATE CONTACTS - MOBILE SERVICE

 

ESCALATION OF REPORTING INQUIRIES/INCIDENTS

Level

Responsible Department

In charge

Phone

Schedule

Mail

1

Customer Care

Call Center

133 Opt 2

080079079 Opt 2

24 hours

grandesempresas.corporativo.1@bitel.com.pe

2

Corporate Department

Service Manager-Mack Tito

901468675

Mon. to Vi.

9:00-18:00

mack.tito@bitel.com.pe

3

Corporate Department

Senior Service Manager-Bryan Dett

931828204

Mon. to Vi.

9:00-18:00

bryan.dett@bitel.com.pe